We offer both UPS Internationally and USPS Priority Mail Services for shipping at the following rates per order:

SERVICE                              SHIP TIME                COST

USPS First Class:                3-6 days                   $5.00

USPS Priority Mail:              2-3 Days                   $8.00

USPS Express Mail              1-2 Days                   $21.95

Orders over $50 receive free USPS First Class shipping in the U.S.A.

For Shipping Outside The United States:

International Flate Rate:  7-14 Days              $35.00

For shipments to P.O. Boxes and APO addresses, please select USPS as the shipping method as UPS does not deliver to these.

ALL PACKAGES ARE TRACKED

To track your package you can click HERE via USPS or through our website at "Track Your Package" page.

Tracking is available on all packages once the package has been shipped.

Your tracking number will be enclosed, available for your tracking in an e-mail shortly after your package has been shipped. 

NOTE: Please allow 24 hours for your carriers website to update tracking information before it can be tracked.  Your order may be shipped in separate boxes ( each package is tracked) and may be delivered at different times even earlier than expected, due to our different warehouse locations. However, It is important to wait 24 hours for USPS tracking (or other carriers) to allow the tracking number to be update in the system for proper tracking purposes

Orders are shipped in 1-2 business days, but usually ship the next business day Our diamond lines ship within 1-7 days depending on the item. If you need an item in a rush, give us a call and we’ll try to assist you. Example if you place an order on Monday, we will ship your order on Tuesday or Wednesday. If you order on Friday we will ship on Monday or Tuesday if we have a 1-2 business day shipping on that product. We do not ship on weekends.

We guarantee the quality of all our jewelry. If any item in your order is defective we will gladly replace it or refund your purchase price within 30 days of your order. We always try to bring the best quality product to customers. However, there are many factors that affect negatively to the quality, especially shipping factor, that make our products be defective or damaged.

If you received a defective/damaged item, please kindly contact us by sending an email to customerservice@deelytes.com or our contact page, tell us about your problem and don't forget to attach photos/videos which can clearly show the problem. 

We will give you with a Return Authorization Number, which is required for all returns and further instructions. This helps us process your return and identify any problems so that we can correct them on future orders.

Can not find the answer you need? Contact us: customerservice@deelytes.com

Please follow these steps:

- Check your mailbox and any doorways for a bubble mailer envelope. This is what most items ship in, and this envelope can fit in most mailboxes.

- Double-check with any neighbors, particularly if you live in an apartment complex or other similar types of buildings.

- Contact your local Post Office and provide them with your tracking number

If, after following the above steps, you still can’t find your order, please contact us at:  customerservice@deelytes.com

We ask for your email and telephone number during the checkout process in order to provide you with updates about your order. These updates may come via email (including your order confirmation and shipment tracking number), or via a phone call from our Customer Service Team.

Customers outside of the United States are responsible for any duties or customs fees that may be assessed by applicable agencies. All customers are responsible for knowing their country's import policies, and must be aware of any restrictions or prohibited items. BillyTheTree is not responsible for any items seized by governmental or customs officials.

We offer safe shopping and accept payment via PayPal, All major Credit cards or Debit card. So you can choose the most suitable one for you. All products are set in US Dollar, our system will automatically exchange your currency to make it easy for you when placing order.

 Please visit the checkout page after the cart page for details, as we are always looking for new ways for payment for your convenience! 

All orders are processed with and protected by Paypal.

All of our gold and silver lines are in stock and ship within 1-2 business days. Our diamond lines ship within 1-7 days depending on the item. If you need an item in a rush, give us a call and we’ll try to assist you. Please note the day you place the order does not count as the first business day. Example if you place an order on Monday we will ship your order on Tuesday or Wednesday if we have a 1-2 business day shipping on that product. . If you order on Friday we will ship on Monday or Tuesday if we have a 1-2 business day shipping on that product. We are closed weekends.

Depending on which shipping you chose will determine your wait, but most customers find our flat-rate shipping options affordable ($5.00) and convenient because they pay the same low rate no matter the size or weight of the order. All of our orders usually ship standard USPS 3-Day Priority Mail usually by the next business day. But, if you need it faster, we’ll ship the same day on all UPS Priority Overnight orders placed before noon EST—guaranteed.

UPS 2nd Day and Overnight shipping refer to the guaranteed amount of time it takes for you to receive your order from the day that it ships. So, for example, if we receive your order on Monday, it will ship on Tuesday via 2nd Day Air, and UPS has until the end of the business day on Thursday to deliver. USPS Priority Mail has an estimated transit time of one to three days.

For UPS Ground shipping timing, click here to check the estimated transit time from our distribution center to your location.

Our products are set in US Dollar. Fortunately, our system will automatically convert it for you, don't worry!

This error typically occurs when the billing address entered does not match what is on file with your financial institution.  

Firstly, please attempt your order again with updated billing information. Please be informed that you need  to match your billing address correctly to the address which you have registered with your card issuer bank. This includes any formatting associated with applicable unit numbers, as well as requiring a full digit zip code for some verification. 

Secondly, be advised that every instance in which this error populates results in a pre-authorization, which will simply fall off and never post to your account. For getting the better support, please contact your issuer bank to figure it out.

 At Deelytes Jewelry Collection, complete security for customer transactions is our primary concern. All information provided by you is securely transmitted to us is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption, the standard method accepted industry wide for your payment. Your information is 100% secure and confidential.

Payment:

If you choose a direct payment gateway to complete your purchase, your credit card data is only stored temporarily behind an secure firewall. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

We will not, under any circumstances, share your personal information with other individuals or organizations without your permission, including public organizations, corporations or individuals, except applicable by law. We do not sell, communicate or divulge your information to any mailing lists.

The website will show an out of stock status, or the item will be removed completely.  We keep ample inventory of most items, but if a large number of orders come in for a specific item and it goes out of stock, we will notify you within 1 day of your purchase, and ask if you wish to keep the order open until the stock is replenished. We may have similar items to purchase as an alternative. 

If you wish to keep your order open, we will back order the item. The back order will be cancelled if we cannot ship within 30 days, and your credit card will be credited.

Can not find the answer you need? Contact us: customerservice@deelytes.com

Our 30 day money back guarantee gives you time to make sure your purchase is perfect. If you’re not happy for any reason with the quality of our products, we’ll replace or refund your purchase. *Please note, we do not accept returns for cosmetics and skincare items due to health reasons, please make your selections carefully.

Your complete satisfaction with our product is guaranteed, we are happy to replace a defective,damaged item, or refund your purchase prices from when it was shipped, with a Return Merchandise Authorization.This helps us process your return and identify any problems so that we can correct them on future orders. You will only pay for return shipping and insurance fees (If required). If an item is defective or damaged we will pay for the return shipping fee. To receive a return authorization on orders shipped within the United States follow the steps outlined below.

For all returns notify us online or call (631) 707-5329 for a Return Authorization Code. For all returns, write this code on the bottom of your original invoice. Also place the code on the outside of the box you are returning.

For complete instructions please refer to our returns and refund section.

We are often asked why our prices are so low compared to our competitors. We are always trying to do everything a little better, a little simpler, more efficiently and always cost-effectively. At Deelytes Collections our purchasing power and low cost base are important factors in creating our low prices which we are then able to offer our customers. However we don't compromise on quality, all our products are brand new and back it up with a 30 day satisfaction guarantee.

We strive to bring you the best deals around and as such we constantly check our competitors pricing to make sure our customers get the best offer. We check prices on a daily basis against our competitors making sure you get the best prices,quickest shipping and quality items at the lowest price.

Deelytes Jewelry Collection does not operate retail locations. This allows us to cut overhead costs and focus exclusively on quality and service - providing you with a high quality product at a much better value than your local jewelry store.

 Deelytes Jewelry Collection does not operate retail locations. This allows us to cut overhead costs and focus exclusively on quality and service - providing you with a high quality product at a much better value than your local jewelry store.

By the same token, we understand how important it is for our customers to see and feel jewelry - especially a piece of jewelry as personal as an engagement ring. That's why we offer a 30-day money back guarantee.

Right now we do not have a pick-up option available due to multiple warehouses/ distribution centers. Web orders can come from multiple warehouses.  Any order that is placed will be tracked so your order will arrive to you quickly and safely. If we mail from different warehouses each package will be tracked, don’t worry, you’ll receive tracking on your goods as they ship and will arrive in the time stated.

The most accurate way is to use a flexible tape measure. Measure right around your wrist bone. If you do not have a flexible tape measure, you can also use a piece of string, piece of paper, or any flexible material: simply wrap the material around your wrist bone, make a note of where it has wrapped around it, and then put the material next to a ruler. You now have your wrist circumference (wrist size).

The most accurate way is to use a flexible tape measure. Measure right around your ankle bone. If you do not have a flexible tape measure, you can also use a piece of string, piece of paper, or any flexible material: simply wrap the material around your ankle bone, make a note of where it has wrapped around it, and then put the material next to a ruler. You now have your ankle circumference (ankle size).

We do for diamond jewelry products with the wholesale cost of $2600 or more. Anything below that an appraisal can be purchased for $50.

Prices do change with market fluctuations. All prices on the site are reflective of current price.

We try and keep our collection fresh and current and therefore keep adding new products periodically.

We do not have any catalogs. We currently display our full collection on our website.

Under FTC regulations, all jewelry manufacturers must disclose their total weight ranges. Deelytes Jewelry Collection complies with all relevant FTC regulations. 1/10ct means » .09ct to .12ct 1/8ct means » .11ct to .14ct 1/6ct means » .14ct to .17ct 1/5ct means » .17ct to .22ct 1/4ct means » .22ct to .27ct 1/3ct means » .28ct to .35ct 3/8ct means » .36ct to .41ct 1/2ct means » .45ct to .55ct 2/3ct means » .61ct to .68ct 1ct means » .94ct to 1.04ct 1½ means » 1.42ct to 1.55ct 2ct means » 1.90ct to 2.05ct 3ct means » 2.90ct to 3.05ct 4ct means » 3.90ct to 4.05ct 5ct means » 4.90ct to 5.05ct 6ct means » 5.90ct to 6.05ct

Deelytes Jewelry Collection is dedicated to providing high quality diamonds to our customers taking into account ethical values.  We too share the public's concern regarding conflict diamonds. Here at Deelytes Jewelry Collection we purchase our diamonds only through respected, legitimate channels. Deelytes Jewelry Collection will continue to be a proud supporter of the Kimberley Process that works to uphold legitimacy in the diamond trade and stops the trade of conflict diamonds.

Yes all of our products are stamped with the corresponding metal.

Yes, Please visit our warranty/return page for more info at https://deelytes.com/pages/returns-refunds

Rhodium plating is a special process that gives silver jewelry a more vibrant, deeper look and makes it appear brighter, richer and more lustrous.

Yes, all of our sterling silver items are stamped with 925 as required by the law.

Oxidized silver, is usually sterling silver itself that has been purposely oxidized a little to give the jewelry an antique look. Oxidized sterling silver jewelry is made of sterling silver that has been exposed to oxygen in a pressurized environment for a long period of time. It is different from traditional silver because it is a darker color and has very little luster. The effect of oxidizing pieces is for a slightly tarnished or antique jewelry look. This happens when the sterling silver jewelry is purposely exposed to air that contains sulfur. This compound, silver sulfide, creates blacked patches, which gives the silver a dark black finish, resulting in pieces that have more of a vintage look.

What is Oxidized Sterling Silver Jewelry?

Pure silver must generally be polished and cleaned on a regular basis to keep it from becoming tarnished. It should not be placed in areas where it will be exposed to large amounts of oxygen and should be taken care of in special silver storage containers. Oxidized sterling silver jewelry will not be affected by the tarnish and the tarnish will allow the oxidized sterling silver jewelry to take on a more oxidized work.

Oxidized sterling silver jewelry does not have to be polished or cleaned and can be left in any type of environment.

Silver sulfide can be removed from oxidized sterling silver jewelry easily, giving the metal back its shine. Abrasive polishes remove silver-sulfide buildup, restoring luster; some dissolve the substance, but also strip away some of the precious metal. Other polishes reverse the original chemical reaction, turning the silver sulfide back into normal, shiny silver.

Besides be shipped in a secure padded envelope and tracked, if you jewelry has boxes in the images it will arrive in a jewelry box. Other name brands will be on a card or decorative organza pouch

Tuscany Leather Complete Eco Friendly Leather Care Kit

Made in Tuscany products are all individually designed and made in Tuscany and are built using the highest quality tanned leather hides on the market and, crafted to last.

This natural process takes time and care making all Tuscany leather goods unique to the person carrying them.

Each piece of handcrafted leather has its own personality meaning that each item has its own characteristics (markings/coloring/marbling) and will age beautifully as the leather matures.

With that being said, caring for your leather is of the upmost importance to ensure the life and quality of appearance. We recommend treating your leather goods with Tuscany Leather Conditioner once a month. Remember, leather is skin, and when skin is dry for extended periods of time it can crack. The more "hydrated" the bag the better.When the bag gets wet, dry it off with a towel and apply conditioner. Please keep in mind that water stains may occur if product gets wet. 

To ensure your bag lasts, we recommend not carrying your bag too heavy. It's okay occasionally to over-pack your bag, but to get the most years out of it, you should carry it as light as possible. 

Color may transfer by rubbing, so care should be taken when wearing light colored garments after exposure to liquids. 

We use full grain calfskin to manufacture our leather bags. It’s the real deal and will last you a lifetime. The quality is ensured by long-lasting Italian leather crafting traditions.

Real leather requires some sort of maintenance. Only plastic bags can be resistant to water, scratches, sun and so on. Our leather bags are soft and beautiful, and thus will require you to take some action to ensure they serve you to the fullest. However, the maintenance is simple. Apply some conditioner from time to time to maintain the shiny look. Keep it from getting too wet and when it does get wet, do not leave it out in the direct sun light to dry out. When you store it away, make sure to put it in the dust bag. That’s it.